What if I need to cancel?

Life gets busy and things change. If you need to cancel or request to reschedule, please do so as soon as possible. Cancellations within 48 hours are charged.

How do you keep my information secure?

All information is held confidentially and in accordance with GDPR. Denise Atkinson is a member of the ICO. Further information is provided in the working agreement.

How do I make payment?

Payment is due 24 hours prior to each session via bank transfer. An invoice is sent each week.

Denise Atkinson is fully insured, holds an enhanced DBS, and is a member of a professional body.

How long do sessions last?

Counselling sessions last 50 minutes and are designed to meet your specific needs.

Each counselling session costs £70.

Where are you located?

Sessions are available in person in Canterbury, online via Google Meet, or a combination of both.

What do I do if I feel I need urgent help for my mental health?

Denise Atkinson does not offer crisis support. In an emergency, dial 999 or attend A&E. You can also call Samaritans on 116 123, contact your GP, or call 111. If you are under 19, you can contact Childline on 0800 1111.