Question 1

What if I need to cancel?

Accepted Answer

Life gets busy and things change. If you need to cancel or request to reschedule, please do so as soon as possible. Cancellations within 48 hours are charged.

Question 2

How do you keep my information secure?

Accepted Answer

All information is held confidentially and in accordance with GDPR. Denise Atkinson is a member of the ICO. Further information is provided in the working agreement.

Question 3

How do I make payment?

Accepted Answer

Payment is due 24 hours prior to each session via bank transfer. An invoice is sent each week.

Question 4

Are you insured?

Accepted Answer

Denise Atkinson is fully insured, holds an enhanced DBS, and is a member of a professional body.

Question 5

How long do sessions last?

Accepted Answer

Counselling sessions last 50 minutes and are designed to meet your specific needs.

Question 6

How much is the fee?

Accepted Answer

Each counselling session costs £70.

Question 7

Where are you located?

Accepted Answer

Sessions are available in person in Canterbury, online via Google Meet, or a combination of both.

Question 8

What do I do if I feel I need urgent help for my mental health?

Accepted Answer

Denise Atkinson does not offer crisis support. In an emergency, dial 999 or attend A&E. You can also call Samaritans on 116 123, contact your GP, or call 111. If you are under 19, you can contact Childline on 0800 1111.

Childhood Trauma

Taking the first step can feel difficult

Phone

Email